05 May 2025

Dubai, United Arab Emirates

Al Rostamani Communications, a leading UAE systems integrator company and member of Al Rostamani Group, has been recognised by e& as Resilient Partner of the Year 2025 at the e& Annual Partner Recognition Awards. The ceremony, held at Hilton Yas Island in Abu Dhabi under the theme LIFE 2030, brought together e& leadership and more than 450 representatives from its global and regional partner network to celebrate innovation, performance, and sustainability.

This marks Al Rostamani Communications’ fourth consecutive recognition at the e& Partner Awards, following Appreciation Awards in 2022, 2023, and 2024. The 2025 Resilient Partner Award falls under e&’s strategic partner category, typically reserved for global technology leaders, highlighting Al Rostamani Communications’ consistent delivery and its growing role as a key partner to e&.

Youssef Fawaz, General Manager of Al Rostamani Communications, commented:
“This recognition reflects the strategic importance of our collaboration with e& and reinforces the value of long-term alignment in delivering critical technology infrastructure and strengthens our credibility in supporting digital transformation efforts of our clients and highlights the relevance of local expertise in a fast-evolving technology landscape.”

GLOBAL INFRASTRUCTURE, LOCAL EXPERTISE

Al Rostamani Communications plays a key role in delivering secure, scalable, and mission-critical technology solutions aligned with the country’s transformation priorities. As the UAE advances its digital strategy, recognition of a home-grown technology service provider at this level highlights the increasing value of local delivery, regional expertise, and market-specific knowledge in delivering scalable, high impact technology solutions.

This latest recognition follows Al Rostamani Communications’ recent award from Huawei as Best Customer Satisfaction Partner of the Year in the UAE, reinforcing its reputation across both regional and global technology ecosystems.

 

24 APRIL 2025

Dubai, United Arab Emirates

Al Rostamani Communications, a leading UAE-based systems integrator and member of Al Rostamani Group, founded in the early 1950s by Abdulla Hassan Al Rostamani, has been named “Best Customer Satisfaction Partner of the Year 2024” by Huawei, a global leader in information and communications technology (ICT).

The award was presented at the Huawei 2025 Partner Summit, held recently in Dubai, where the company recognised its top-performing partners across innovation, service delivery, and customer excellence.

The recognition reflects Al Rostamani Communications efforts in building long-term client relationships through consistent service standards and operational reliability. At a time when client experience is becoming a key differentiator in enterprise technology, Al Rostamani Communications ability to deliver personalised service while scaling complex ICT infrastructure has set it apart in the regional market.

“We’ve always believed that service is where loyalty is built, and that client trust must be earned and protected at every stage of the relationship,” said Youssef Fawaz, General Manager of Al Rostamani Communications. “Recognition like this only deepens our commitment to deliver experiences that make a measurable difference to our clients’ businesses.”

HIGH-TOUCH, HIGH-TRUST DELIVERY

Al Rostamani Communications has invested in what it calls a “high-touch, high-trust” model, rooted in client service and consistency. This approach combines regular on-site visits, transparent communication, fast response times, and structured client satisfaction reviews. The company’s operational backbone includes a nationwide service network designed to minimise downtime and ensure business continuity. This service mindset has contributed to one of the highest client retention rates in the UAE’s ICT sector.

“At Huawei, we place immense value on partners who share our vision for delivering exceptional customer experiences,” said Shan Xiaoping, Director of Partner Development & Management, Huawei UAE “Al Rostamani Communications has consistently gone above and beyond to uphold the highest standards of service, ensuring that clients can fully leverage the potential of advanced ICT solutions. We are proud to recognize them as our Best Customer Satisfaction Partner of the Year and look forward to continuing our collaboration to drive innovation and customer success in the UAE.”

GLOBAL TO LOCAL

For Al Rostamani Communications, the award aligns with Al Rostamani Group’s wider priorities, where client-centricity, digital excellence, and the application of global best practices through local insight are seen as essential to sustainable growth. As the UAE advances its digital transformation agenda, partnerships that combine international expertise with local knowledge will be instrumental in building scalable, future-ready infrastructure.

Reflecting on the broader impact of the award, Mazen Dalati, CEO of Al Rostamani Group, shared:

“I would like to congratulate Al Rostamani Communications team on this well-earned achievement. It reflects the strength of their execution, client insight, and service quality across the group. We also thank Huawei for their continued trust in Al Rostamani Communications as a strategic partner.

This collaboration demonstrates how UAE-grown capabilities, when paired with global technology and shared ambition, can deliver tangible value for clients and contribute to the country’s long-term development.”

With the UAE positioning itself as a global leader in digital infrastructure and innovation, such partnerships offer a working model for what sustainable, locally driven transformation can look like.