A leading UAE utility responsible for water and electricity distribution partnered with Al Rostamani Communications to modernise IP communications across 80+ sites in Dubai. Our engineers deployed industry-standard ruggedised switches and a centralised network management system with zero downtime, delivering fast, reliable, and secure connectivity that improves operational efficiency, enables technology adoption, and supports service expansion.

Challenges

• Segmented communication: No standard IP telephony or collaboration system across 80+ sites, hindering seamless teamwork.
• Ageing infrastructure: Outdated technology reduced efficiency, increased maintenance costs, and slowed response times.
• Heterogeneous IT stack: Limited vendor standardisation raised management complexity, costs, and integration risk.
• Compliance and zero downtime: Upgrades had to be flawless, compliant, and non-disruptive.

The Solution

1. Centralised collaboration: Implemented Alcatel-Lucent Enterprise OmniPCX Enterprise with wired, wireless, and IP66 ruggedised outdoor phones to unify communications across all locations.
2. VoIP enablement: Activated enterprise-grade VoIP services on OmniPCX Enterprise to connect substations and teams.
3. High-speed connectivity: Deployed OS6465 ruggedised edge switches, delivering low-latency 10G links across all sites with PoE and PoE+ for VoIP devices.
4. Centralised management: Used the Alcatel-Lucent Enterprise Network Management System to manage IPT and data switches across 80+ sites and integrated with the customer’s SCADA for a single operational view.

Impact

• Lower TCO: ~30 percent cost saving versus comparable vendor proposals.
• Energy efficiency: Marked reduction in power consumption due to efficient switching and consolidated management.
• Availability: High service continuity across all sites with resilient design and zero-downtime implementation. (Insert exact uptime figure if you wish to publish a metric.)
• Speed of response: Faster information flow and inter-site coordination through unified voice and SIP-enabled channels.

Results

Al Rostamani Communications transformed the customer’s infrastructure across more than 80 sites, ensuring stable, high-speed connectivity and streamlined operations. Teams now collaborate more easily, access information faster, and make decisions in real time. The modernised platform positions the utility to adopt new technologies and expand services with confidence, while benefiting from measurable cost and efficiency gains.